Reception Manager at a Dental Clinic (m/f)
WHAT TO LOOK FORWARD TO
The AKESO Healthcare Holding continues to innovate and grow dynamically. Behind our revenue of 5 billion CZK lies the collective effort of more than 3,500 employees, who are our true driving force. We pride ourselves on open communication and a family-like atmosphere. We offer opportunities for initiative, self-fulfillment, and career development.
WHERE YOU’LL WORK
At the AKESO Polyclinic and Hořovice Hospital.
Job Description:
- Organizing the day-to-day operations of the reception desk
- Leading, motivating, and supporting the reception team
- Planning shifts and ensuring the reception desk is staffed
- Training new colleagues and ensuring compliance with internal procedures
- Communicating with patients and addressing their requests
- Coordinating patient appointments in collaboration with doctors
- Overseeing administrative processes, the cash register, and payment procedures
- Verifying insurance claims in collaboration with the operations manager and the chief physician
- Communicating with government agencies
- Coordinating marketing and PR activities to ensure the appointment calendar is fully booked
- Monitoring calendar availability (appointment scheduling) and actively scheduling additional patient appointments
WHAT WE REQUIRE FROM YOU
- Experience in a similar position at a dental or orthodontic clinic – required
- Excellent communication skills, professional and presentable demeanor
- Organizational and coordination skills
- A responsible and meticulous approach to work
- Ability to work both independently and as part of a team
- Knowledge of the XDENT system—a plus
WHAT ELSE WE OFFER
- Access to the highest-quality health care for you and your closest family members
- 5 weeks of vacation
- A 3% contribution from your gross salary toward a supplemental pension plan
- Support for English language learning and courses to further your professional growth
- Discounted meals
- A discounted Multisport card
- More favorable mortgage or insurance terms
- Free legal and financial consultations
- sports and cultural events for employees
- an OMV fuel card
- Discounted mobile plans from O2
- Mindwell digital psychotherapy
- discounts on accommodations at Orea hotels and resorts
- Immediate start possible
JOIN US
AKESO POLIKLINIKA not only provides comprehensive care for pediatric patients but also offers specialized care for adults. Located in Prague’s Nové Butovice neighborhood, it provides healthcare services for the entire family in a very pleasant environment using state-of-the-art medical technology.
Our polyclinic is part of the AKESO healthcare holding company, one of the leading healthcare providers in the Czech Republic. In addition to the AKESO POLYCLINIC in Prague, AKESO also operates Hořovice Hospital, the Beroun Rehabilitation Hospital, the Mental Rehabilitation Center, the “Ondřejov” Day Psychotherapy Sanatorium, and the Multiscan Oncology and Radiology Center, which is part of the Pardubice Region Comprehensive Oncology Center. In addition to these facilities, the AKESO Group also includes other outpatient clinics, the SENIMED pharmacy network, distributors of pharmaceuticals and medical supplies, and its own construction company, Construction Team. The holding company is also associated with Altoa, a premium healthcare provider, and Mindwell, a digital psychotherapy platform.
Our motto,“Human Health. Humanity. Care,” embodies the values we uphold in our facilities. Together, we are raising healthcare to a higher level.
