Outpatient Services Manager (m/f)
WHAT TO LOOK FORWARD TO
We are looking for an experienced and highly organized colleague to join the Hořovice Hospital team, who will take on responsibility for managing, coordinating, and further developing the hospital’s outpatient services.
We are looking for someone who can navigate day-to-day operations, communication with doctors and healthcare teams, financial management, and long-term strategy. The goal of this position is to ensure that our outpatient clinics operate efficiently, have a well-structured workflow, offer accessible appointment times for patients, and make the most of their financial potential.
EMPLOYMENT STATUS
Full-time 1.0
WORK SCHEDULE
8-hour morning shifts (7:00 a.m. – 3:30 p.m.)
WHERE YOU’LL WORK
at Hořovice Hospital – administration building
WHAT YOU’LL BE RESPONSIBLE FOR
- Comprehensive management and coordination of outpatient services at Hořovice Hospital
- Daily resolution of operational and organizational issues at individual outpatient clinics
- Establishing uniform rules and standards for outpatient services
- Collaborating with department heads, physicians, head nurses, ward nurses, and other hospital executives
- Planning the capacity of individual outpatient clinics, appointment times, and the utilization of personnel and space resources
- Optimizing the appointment scheduling system and ensuring the availability of outpatient care for patients
- Monitoring wait times, clinic utilization, and the use of individual consultation blocks
- Regular evaluation of outpatient department output, revenue, and costs
- Collaborating with the finance department, the controlling department, and the health insurance department
- Evaluating reported medical services and identifying opportunities for more efficient use of contracted services
- Developing and implementing a strategy for the further development of the hospital’s outpatient care
- Preparing proposals to open new outpatient clinics, extend clinic hours, or strengthen successful medical specialties
- Identifying operational and financial reserves at individual clinics
- Setting and monitoring key performance indicators for outpatient clinics
- Improving the patient experience and the organization of patient flow through the hospital
- Collaborating on the digitization and automation of outpatient care processes
- Regular reporting to hospital management
WHAT WE REQUIRE FROM YOU
- A college degree is preferred but not required
- Experience in operations management, ideally in the healthcare sector
- Very good organizational, analytical, and communication skills
- Ability to work with operational and financial data
- Independence, decisiveness, and a results-oriented mindset
- Ability to collaborate effectively with physicians, healthcare staff, and management
- Natural authority and the ability to find practical solutions
- Working knowledge of MS Office (especially Excel)
Knowledge of the healthcare reimbursement system, medical service reporting, contractual relationships with health insurance companies, or hospital information systems will be a significant plus.
WHAT ELSE WE OFFER
- A key management position at Hořovice Hospital
- The opportunity to directly influence the structure and further development of outpatient care
- Opportunity to implement your own ideas and changes
- Close collaboration with hospital leadership, department heads, and other managers
- Work in a dynamically evolving healthcare environment
- The stability of one of the leading private hospitals in the Czech Republic
We will discuss your compensation package with you during a personal meeting. In addition, we offer benefits that we can tailor to your specific needs upon agreement:
- Access to the highest-quality healthcare for you and your immediate family members
- At least 5 weeks of vacation
- A 3% contribution to a supplemental pension plan
- Our own transportation to and from work
- Discounted mobile plans from O2
- Discounts on gas with the OMV employee card
- MultiSport card
- Subsidized meals in the hospital cafeteria
- Free legal, financial, and psychological counseling
- More favorable mortgage terms and insurance
- Support for lifelong learning and professional development
- Discount card for SENIMED pharmacies
- Season passes for recreational and cultural activities
- Sports and cultural events for employees
- Access to sports and relaxation facilities within the AKESO Holding group
- Discounts on dermatology services at AKESO POLIKLINIKA
- Discounts on accommodations at Orea hotels and resorts
- and other discount codes or vouchers from our business partners
You can find a list of all employee benefits below the video.
JOIN US
Hořovice Hospital is more than just a typical regional hospital. It offers state-of-the-art inpatient facilities and a wide range of related outpatient clinics and counseling services. It provides specialized healthcare services beyond the scope of basic medical fields to patients from all over the Czech Republic.
Our hospital is part of the AKESO healthcare holding company, one of the leading healthcare providers in the Czech Republic. In addition to Hořovice Hospital, AKESO also operates the AKESO POLYCLINIC in Prague, the Beroun Rehabilitation Hospital, the Mental Rehabilitation Center, the “Ondřejov” Day Psychotherapy Sanatorium, and the Multiscan Oncology and Radiology Center, which is part of the Pardubice Region Comprehensive Oncology Center. In addition to these facilities, the AKESO Group also includes other outpatient clinics, the SENIMED pharmacy network, distributors of pharmaceuticals and medical supplies, and its own construction company, Construction Team. The holding company is also affiliated with Altoa, a premium healthcare provider, and Mindwell, a digital psychotherapy platform.
Our motto , “Human Health. Humanity. Helpfulness, ” embodies the values we uphold in our facilities. Together, we are taking healthcare to the next level.
